Privacy Policy

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cm-studio.com.au (the “Site”).

Purpose

(‘we’, ‘us’ or the ‘Company’) is committed to privacy protection. At cm-studio.com.au (‘this site’), we understand the importance of keeping personal information private and secure. This privacy policy (‘Privacy Policy’) describes generally how we manage personal information and safeguard privacy. If you would like more information, please don’t hesitate to contact us.

The purpose of this Privacy Policy is to inform users of our Site of the following:

  1. The personal data we collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of the Site users; and
  5. The Site’s cookie policy.

Consent

By using our Site, users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as ‘Device Information’.

This Site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. The Company collects and manages IP addresses as part of the service of providing internet session management and for security purposes. The Company may also collect and use web log, computer, and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this Site. By providing us with personal information, you consent to that information being collected, used, disclosed, and stored in accordance with this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address
  2. Location
  3. Hardware and Software details
  4. Clicked Links
  5. Content viewed
  6. User Age and Gender
  7. User Interests
  8. Home Income
  9. User Job Title

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. Email Address
  2. Name
  3. Contact Details

This data may be collected using the following methods:

  1. Newsletter Sign-up
  2. Contact Form

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site.

The data we collect automatically is used for the following purposes:

  1. To deliver and facilitate the delivery of services to you;
  2. To deliver targeted advertising to you;
  3. To identify user trends and determine the effectiveness of our marketing campaigns;
  4. To gather insights for business strategy, development, and market analysis.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. To send newsletters and updates, if users have opted in;
  2. To contact you regarding our services, if users have opted to provide details via the Contact Form.

Who We Share Personal Data With

  • Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purpose set out in the Privacy Policy.

  • Third Parties

We may share user data with the following third parties:

  1. Marketing and Digital Agencies; and
  2. Web Design and Development Agencies.

We may share the following user data with third parties:

Aggregated Analytics Data;

  1. Custom Reports;
  2. Event Tracking;
  3. Referral and Source Data; and
  4. User Demographic and Interests.

We may share the following user data with third parties for the following purposes:

  1. Targeted Advertising;
  2. Performance Marketing and Monitoring;
  3. Identifying Usage Trends.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we sell the company.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can also choose to disable cookies in your internet browser, but this may decrease the quality of your user experience.

We use the following cookies on our Site:

  1. Functional cookies:
Functional cookies are used to remember the selections you make on our site.
  2. Analytical cookies:
Analytical cookies allow us to improve the design and functionality of our site.
  3. Targeting cookies:
Targeting cookies collect data on how you use the site and your preferences.
  4. Third-party cookies:
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
    1. Monitor user preferences to tailor advertisements around their interests.

Third-Party Cookies

In some cases, third parties may place cookies through this Site. For example: Google Analytics, one of the most widespread and trusted website analytics solutions, may use cookies to gather de-identified data about how long users spend on this site and the pages that they visit.

Third-party social media applications (e.g., Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram, etc.) may use cookies to facilitate various social media buttons and/or plugins on this site.

Re-marketing

We may use Google AdWords and/or Meta re-marketing services to advertise on third-party websites to previous visitors to this site based on their activity on this site. This allows us to tailor our marketing to better suit your needs and to only display advertisements that are relevant to you. Such advertising may be displayed on a Google search results page or a website in the Google Display Network or inside Facebook. Google and Facebook may use cookies and/or pixel tags to achieve this. Any data so collected by Google and/or Facebook will be used in accordance with their respective privacy policies. None of your personal Google and/or Facebook information is reported to us.

You can set preferences for how Google advertises to you using the Google Ads Settings page (https://www.google.com/settings/ads). Facebook has enabled an AdChoices link that allows you to opt out of targeted advertising.

How Long We Store Personal Data For

User data will be stored until the purpose for which the data was collected has been achieved. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there remains a risk of harm. The internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Access to your personal information

In most cases, you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles. All requests for access to your personal information must be directed to the hello@cm-studio.com.au by email or by writing to us at our postal address. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.

In some cases, we may refuse to give you access to personal information that we hold about you. This may include circumstances where giving you access would:

  • Be unlawful (e.g. where a record that contains personal information about you is subject to a claim for legal professional privilege by one of our contractual counterparties);
  • Have an unreasonable impact on another person’s privacy
  • Prejudice an investigation of unlawful activity

We may also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.

If we refuse to give you access, we will provide you with reasons for our refusal.

Correcting your personal information

We will amend any personal information about you that is held by us and that is inaccurate, incomplete or out of date if you request us to do so. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information that is held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so. To ensure that your personal information is accurate and up to date, please promptly advise us of any changes to your information by contacting us via email or by post.

Storage and security of your personal information

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information. Likewise, we take all reasonable measures to ensure the security of hard-copy information.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact us at hello@cm-studio.com.au.

Modifications

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the top of this policy.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@cm-studio.com.au.

If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Australian Information Commissioner’s website (see https://www.oaic.gov.au).